Your wellbeing is our priority

3ok Responsible Gaming – Safe & Healthy Gaming Experience

3ok believes entertainment is best enjoyed in control. With our responsible gaming tools, you can keep every session a positive experience.

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18+

For Adults Only

24/7

Support team active

Protection tools available

100%

Voluntary Break

Our Responsible Gaming Features

Responsible gaming at 3ok is not just a policy — it is built directly into our platform as a feature.

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Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a 7-day waiting period.

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Session Time Limit

Set a time limit for your session before you start playing. Once the time is up, the system will automatically alert you and end the session.

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Voluntary Break

You can temporarily suspend your account for anywhere from 24 hours up to 6 months. During the break, no bets or deposits can be made.

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Permanent Exclusion

If you feel gaming is having a negative impact on your life, you have the option to permanently close your account. This decision cannot be reversed.

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Gaming History & Reports

View a full report of your gaming activity and get a clear picture of your time and spending at a glance.

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Minor Protection

3ok services are strictly for users aged 18 and above. No account is approved without age verification, and parental filter tools are available.

How to Set Limits

Set your gaming limits in just a few simple steps.

Log in to your account

Open Account Settings

Go to "My Account" and select the "Responsible Gaming" tab.

Choose your preferred limits

Choose what works for you – a deposit limit, session time, or a break.

Confirm

Save with an amount or time. Lowering a limit takes effect immediately; increasing it requires a 7-day waiting period.

Tips: Before setting a limit, think about your monthly entertainment budget — and never go beyond it.

Available Protection Tools

These tools can be used directly within your account.

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Loss Limit

Betting will automatically stop once you have lost beyond a set amount.

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Bet Size Limit

Decide in advance the maximum amount you want to stake on a single bet.

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Reality Check

You will be reminded at regular intervals how long you have been playing and how much you have spent.

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Cooling-Off Period

Lock yourself out of your account for 1–7 days to take a breather.

Signs of problematic gaming

These are signs you need to be careful. If you notice any of them in yourself or someone close to you, seek help.

⚠️ Chasing losses with repeated bets: Thinking "I'll win this time" after every loss and placing more bets is a warning sign.
⚠️ Unable to stop gaming: You can't stop even when you want to, time feels empty, or you feel restless without it.
⚠️ Hiding from family & friends: You feel the need to hide how much you are playing or spending.
⚠️ Borrowing to cover costs: You are taking on debt or selling assets to fund your gaming.
⚠️ Neglecting daily responsibilities: Gaming feels more important than work, studies, or family responsibilities.
⚠️ Gaming under emotional stress: Repeatedly turning to gaming to escape sadness, loneliness, or stress.

If two or more of these signs apply to you, seek help now. The 3ok support team will assist you with complete confidentiality.

Build healthy gaming habits

Responsible gaming isn't about quitting – it's about keeping it fun and in control.

Gaming is entertainment, not a source of income. Before placing a bet, accept that the money is being spent on fun. A win is a bonus — a loss is still a good time.

Set a weekly or monthly entertainment budget and stop when you reach it. Never use money set aside for essential expenses.

Avoid long unbroken sessions — step away now and then. Go for a walk, spend time with family, or pick up another hobby.

Never place bets when you're angry, upset, or under the influence. A clear head leads to better decisions and reduces the risk of harm.

Talk openly with your family and friends about gaming. There's nothing to hide – playing responsibly is nothing to be ashamed of.

Quick Self-Check

Answer the questions below to see how healthy your gaming habits really are.

1. Did you spend more than your gaming budget last month?

2. Have you tried to stop gaming but couldn't?

3. Is gaming affecting your work or your relationships with family?

✅ Your gaming habits appear to be healthy. Still, check in with yourself regularly and keep your limits in place.

⚠️ There are some warning signs to watch out for. Set a deposit or session limit now and stay in control of your gaming time.

🚨 You may need some support. Please reach out to our support team or set a break on your account.

Help & Resources

If you or someone you know is struggling with a gaming problem, help is available through the options below.

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Live Chat

Speak directly with 3ok's live support. Completely confidential.

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Email Support

Email us at support@3ok.wine. You will receive a response within 48 hours.

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Help Center

Find answers to common questions and helpful guides Help Center।

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FAQ

Questions about responsible gaming? On the FAQ page Find answers.

Keep in mind: Asking for help isn't a sign of weakness – it's the truest mark of responsibility. 3ok is always here for you.